Refund & Cancellation Policy
1. Subscription Renewal
AutoFlow Pro and Ultra are recurring monthly or annual digital-service subscriptions. The price, billing interval and any applicable tax are shown by Dodo Payments before payment. Subscriptions renew automatically until canceled.
2. Cancellation
You may cancel at any time through the Dodo Payments customer portal available from your AutoFlow account. A scheduled cancellation does not remove paid access immediately: access normally continues until the end of the current paid billing period, after which no further renewal is charged.
If the portal is unavailable, email autoflowtoolsuk@gmail.com from the address linked to your subscription.
3. Refund Requests
To request a refund, contact autoflowtoolsuk@gmail.com with your account email, order details and the reason for the request. Requests are reviewed individually, including duplicate charges, technical failures and purchases made in error.
Unless applicable law requires otherwise, a refund is not guaranteed merely because part of a billing period has been used or because a user changes their mind after substantially using paid features.
4. How Refunds Are Paid
Approved refunds are issued through Dodo Payments, AutoFlow's merchant-of-record payment provider, to the original payment method. Bank processing times may vary. Canceling a subscription and requesting a refund are separate actions.
5. Statutory Rights
Nothing in this policy excludes or restricts consumer rights or refund remedies that apply under mandatory law in your country.
6. Contact
Questions about billing, cancellation or refunds can be sent to autoflowtoolsuk@gmail.com.